Insurance Company Claim Investigators

Injured man speaking to lawyer

If you have been injured in an accident caused by the negligent actions or inactions of someone else, you have the legal right to seek compensation from the at-fault party for the harm you have suffered. Most often, however, you will be seeking compensation from the insurance company that provides the at-fault party with coverage in such situations. Unfortunately, insurance companies will expend a great deal of time and energy working towards paying as little as they can scrape together justification for. These companies will employ a variety of means to thoroughly investigate your claim and your life, looking for potential loopholes to exploit so they can justify undermining the value of your claim or denying it outright. One such tactic insurance companies will employ for this is the use of claims investigators.

Insurance Company Claim Investigators

The bulk of the evidence you will present in your personal injury claim will relate to your physical injuries sustained in the accident and the impact those injuries have had on your life. You will have records detailing your injuries, the medical treatment you receive for those injuries, and the limitations the injuries have imposed on you. Insurance companies will be very interested in investigating these things in order to test their validity as well as to find ways to challenge your assertions regarding your injuries and how they have changed your life.

You see, insurance companies cannot flat out deny claims without justification and so they will tirelessly search for reasons to support their denial of a claim. Insurance companies will even employ private investigators in order to search through a person’s life, hoping to find evidence to support claim denial. These investigators are provided extensive information about a claimant including name, date of birth, address, job information, and more. This is provided so that the investigator can plan out surveillance of the claimant.

Yes, these claims investigators will track the movements of an injured person on a day-to-day basis. It is common for investigators to park near the claimant’s home and follow the person to work or while running errands. Investigators will take pictures and videos of the claimant engaging in everyday activities. The insurance company will hope to use such documentation to show that the claimant is not as injured as they claim and the claimed injuries are not having the impact on the claimant’s life as is being asserted.

Investigators have also found a valuable resource in the online world. So much about a person’s life can be revealed through such things as social media platforms. Investigators will turn to Facebook, Instagram, and Twitter, among other places, to dig through a claimant’s life. Particular attention will be paid towards posts relating to the accident and resulting injuries. Furthermore, investigators will look for postings about activities the claimant is engaging in that may run afoul of claimed injuries.

Los Angeles Personal Injury Attorneys

Insurance company tactics can be ruthless. They are out to protect their bottom line at the expense of injury victims. The dedicated personal injury team at Compass Law Group stands up to these big companies to fight for the injured. Contact us today.


Find out if you have a case in a few minutes, call us at (310) 289-7126

Recent Posts

Tragedy in Downey: Investigation Underway After Police Fatally Shoot Resident
Can I Sue Amazon for a Defective Product Injury?
Most Common Personal Injury Claims: Types and Causes Explained
What To Do After an Uber Accident in California?
How Do I Know If I Have a Good Settlement Offer? Evaluating Fairness in Personal Injury Cases

Our Headquarters

Skip to content