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Amazon Product Liability Lawyer — Know Your Rights

Injured by a defective product purchased on Amazon? California law holds Amazon directly accountable — and you pay nothing unless we win.

PUBLISHED 5/20/2026  ·  UPDATED 5/20/2026

TL;DR — Amazon Product Liability Rights in California

If a defective product purchased on Amazon injured you, California law gives you the right to sue Amazon directly — not just the third-party seller or manufacturer. Under the landmark Bolger v. Amazon.com (2020) ruling, Amazon qualifies as a “seller” subject to strict liability. You do not need to prove Amazon was negligent. You only need to show the product was defective and caused your injury. Compass Law Group represents Amazon product liability victims across California on a No Win, No Fee basis.

Jump to: Who Is Liable  |  Types of Defects  |  What Your Case Is Worth  |  What To Do Now  |  FAQ

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Who Is Liable When an Amazon Product Injures You?

Compass Law Group, LLP represents Amazon product liability victims throughout California under California Civil Code Section 1714, which establishes strict liability across the entire chain of product distribution. Our California product liability attorneys have recovered $250,000,000+ for injured clients and operate on a No Win, No Fee basis — you pay nothing unless we recover compensation for you.

California follows strict product liability doctrine, established in Greenman v. Yuba Power Products (1963) and reinforced by Bolger v. Amazon.com, LLC (2020). Strict liability means you do not have to prove a company was careless — only that the product was defective and caused your injury.

The California Court of Appeal’s Bolger ruling was a landmark shift. Amazon had long argued it was merely a “fulfillment platform” with no liability exposure for marketplace products. California courts rejected that position: Amazon controls the transaction, profits from every sale, and bears responsibility for product safety.

Potentially Liable Parties

  • Amazon — liable as a “seller” under California strict liability (Bolger 2020), regardless of whether a third-party seller listed the item
  • The Manufacturer — who designed or built a defective product
  • The Third-Party Seller — who sold a known-defective or unverified product on the marketplace
  • Importers — who brought the product into the US supply chain from overseas
  • Distributors — who handled the product between manufacturer and sale

Three Types of Product Defect

  1. Design Defect — the product’s design is inherently dangerous. Example: a children’s toy with accessible small parts that present a choking hazard
  2. Manufacturing Defect — a flaw introduced during production. Example: a power bank with a defective battery cell that overheats and causes burns
  3. Failure to Warn — the product lacked adequate safety warnings for foreseeable risks. Example: a chemical cleaner without proper hazard labeling

According to the Consumer Product Safety Commission (CPSC), more than 300 product recalls affecting Amazon marketplace items were issued in 2024 — with defective electronics, children’s toys, and household goods accounting for the majority of documented injuries. SaferProducts.gov documents over 70,000 incident reports involving Amazon marketplace products from 2018–2024. Personal injury claims involving defective products follow the same two-year statute of limitations under California CCP §335.1.

“Amazon has a legal obligation under California strict liability law to ensure every product on its platform is safe — regardless of whether Amazon or a third-party seller ships it. When they fail, they can be held fully accountable.” — Joseph Shirazi, Esq., Managing Partner

Types of Amazon Product Injury Cases We Handle

  • Lithium-ion battery explosions and fires (power banks, e-bikes, hoverboards)
  • Defective children’s toys — choking hazards, lead paint, sharp edges
  • Counterfeit or unverified electronics (chargers, adapters, extension cords)
  • Recalled kitchen appliances and small home goods
  • Defective safety equipment (helmets, harnesses, car seats)
  • Toxic or mislabeled personal care products and supplements
  • Power tool failures and machinery defects
  • Furniture tip-overs and structural failures
  • Defective medical devices and wellness products
  • Pet products containing toxic materials

If you were injured by any of these products — or any other defective item purchased on Amazon — contact our California Beverly Hills product liability attorneys for a free same-day case review. See also our guide to suing Amazon for a defective product injury.

Amazon Product Liability — Frequently Asked Questions

Yes. The California Court of Appeal ruled in Bolger v. Amazon.com (2020) that Amazon is a “seller” under California product liability law and can be held strictly liable — even if a third-party seller listed the item. You can file claims against Amazon, the seller, and the manufacturer simultaneously. An attorney determines which defendants offer the best recovery path for your case.

Learn more: Can I Sue Amazon for a Defective Product Injury?

California’s strict liability doctrine covers the entire chain of distribution — manufacturer, importer, distributor, and seller. The third-party seller is also a viable defendant. Amazon retains responsibility because it controls the marketplace infrastructure, processes the transaction, and profits from the sale. Under California Civil Code §1714, all parties in the chain share liability.

No. California product liability uses a strict liability standard — you do not need to prove the defendant was careless or knew about the defect. You only need to show: (1) the product was defective; (2) the defect existed when it left the defendant’s control; and (3) the defect caused your injury. Strict liability is significantly easier to establish than negligence. See our Beverly Hills personal injury lawyers for a free evaluation.

Three recognized types under California law: (1) Design defect — the product’s design is inherently dangerous; (2) Manufacturing defect — a production flaw made your specific unit dangerous; (3) Failure to warn — adequate safety warnings were not provided. You may have a valid claim under any or all three theories. The CPSC issued more than 300 recalls affecting Amazon marketplace items in 2024 alone.

Possibly. While preserving the product is ideal, cases can still proceed if you have medical records, photographs, your Amazon order confirmation, and testimony about the defect. Our attorneys work with product safety experts who reconstruct failures from documented evidence. Contact us immediately so we can recover whatever evidence still exists. Read about preserving product evidence.

Under California CCP §335.1, you have two years from the date of injury. The discovery rule can extend this if the injury’s cause was not immediately apparent. For minors, the clock does not start until their 18th birthday. Do not wait — Amazon listings are modified or removed over time, destroying evidence. Contact our Los Angeles product liability attorneys immediately.

California allows recovery for: (1) medical expenses — past and future; (2) lost wages and lost earning capacity; (3) pain and suffering — physical and emotional; (4) property damage; and (5) punitive damages in cases of extreme recklessness. California does not cap compensatory damages in product liability cases. Compass Law Group has recovered $14,500,000 and $13,000,000 jury verdicts for California clients. Results depend on the specific facts of your case.

Do not sign anything or accept any compensation from Amazon without consulting an attorney first. Amazon’s initial offers are designed to close your claim before you understand its value. Accepting payment and signing a release permanently ends your right to sue. The consultation is free — speak with our Beverly Hills personal injury attorneys before responding to Amazon.

An active CPSC recall is strong evidence of a defective product, but it does not automatically create liability or establish your damages. You still need to prove the recalled product caused your specific injury. However, a recall significantly strengthens your case. Our attorneys regularly use recall records, CPSC databases, and SaferProducts.gov incident reports as foundational evidence.

The person who purchased the product may have order records. We can also obtain Amazon’s records through the discovery process. Product liability cases have succeeded without a receipt — what matters most is identifying the product (make, model, ASIN), establishing the defect, and documenting the injury. Call us to discuss your specific situation. Our Long Beach product liability team handles cases throughout California.

Possibly. If many consumers were injured by the same defective product, a class action may be appropriate. However, individual product liability cases often yield higher recovery for seriously injured plaintiffs than class settlements. Our attorneys assess whether a class action or individual claim is the better strategy for your situation. Either way, the initial consultation is free and there is no fee unless we win.

Most product liability cases settle before trial. Compass Law Group prepares every case as if it will go to trial — which is why we consistently recover more than firms that settle early. Joseph Shirazi has taken cases to jury verdict and recovered $13,000,000 and $14,500,000 jury verdicts. That trial record gives Amazon and their insurers a strong incentive to settle fairly rather than risk a courtroom.

The statute of limitations for minors in California does not begin until the child’s 18th birthday — giving additional time to file. However, acting promptly is still critical: evidence must be preserved and Amazon listings can change or disappear. We handle child injury product liability cases with particular care. Call us now to protect your child’s rights. See our Los Angeles personal injury team for a free same-day consultation.

Fires and explosions caused by defective lithium-ion batteries (power banks, e-bikes, hoverboards, chargers) are among the most serious product liability cases. In addition to personal injury damages, you can recover for property damage — including damage to your home or vehicle. Preserve the product, document all property damage with photographs, and file an insurance claim before contacting an attorney. Do not discard any burned components — they are critical evidence. Contact us immediately for a free case review.

Nothing upfront and nothing if we don’t win. We work on a pure contingency fee basis — our fee is a percentage of the recovery, paid only when we win. There is no hourly fee, no retainer, and no out-of-pocket cost regardless of how long the case takes. Free consultation, no obligation. Call or text (310) 264-1100 now — we respond within one hour, 24/7.

Source: Compass Law Group | Product Liability — scene 1 | Los Angeles, CA
Car Accident — Beverly Hills, CA

What Is Your Amazon Product Liability Case Worth?

California law allows full recovery for every harm caused by a defective product. Your potential compensation depends on the nature and severity of your injury, the strength of the defect evidence, and the defendants’ financial resources.

Recoverable Damages

  • Medical expenses — all past treatment costs and projected future care (surgery, rehabilitation, ongoing therapy)
  • Lost wages — income missed during recovery
  • Lost earning capacity — if injury affects your ability to work long-term
  • Pain and suffering — physical pain, emotional distress, anxiety, loss of enjoyment of life
  • Property damage — costs to replace or repair items damaged by the defective product
  • Punitive damages — in cases involving willful concealment of known defects

California does not cap compensatory damages in product liability cases. Compass Law Group has recovered $14,500,000 in a product and truck liability verdict and $13,000,000 in a jury verdict for California clients — our track record gives Amazon’s insurers a strong incentive to settle fairly.

Importantly, Amazon’s initial “goodwill” refund offers are not compensation for your injuries — they are designed to close your claim before you understand its value. Do not accept any payment or sign any release without speaking to a California defective products attorney first. Review how California injury settlements are calculated to understand what factors drive case value.

“Most Amazon product liability cases involve all three defendants — the overseas manufacturer, the third-party seller, and Amazon. We identify every viable defendant in the supply chain and pursue maximum recovery from each.” — Simon Esfandi, Esq., Partner

Source: Compass Law Group | Product Liability — scene 2 | Los Angeles, CA
Car Accident — Beverly Hills, CA

What To Do Immediately After an Amazon Product Injury

The most important rule: Preserve the product. Do NOT return it to Amazon — Amazon’s return process destroys critical evidence. Here is exactly what to do:

Step 1: Get Medical Care First

Go to the emergency room or urgent care even if injuries seem minor. Adrenaline can mask pain for hours. Medical records from the date of injury are your most critical evidence. Under California CCP §335.1, you have two years from the date of injury to file — but waiting weakens your case.

Step 2: Preserve the Product — Do NOT Return It

Secure the product, its original packaging, all accessories, and any safety warnings included. Photograph everything before moving it. If the product caused a fire or explosion, photograph the damage to your property and surroundings.

Step 3: Screenshot Your Amazon Order Immediately

Log into your account and screenshot the order page — including the seller name, ASIN, product title, and any reviews mentioning similar problems. Amazon modifies and removes listings quickly after injury reports.

Step 4: Report to the CPSC

File an incident report at SaferProducts.gov. This creates a public record and may trigger an investigation that strengthens your case.

Step 5: Do Not Speak to Amazon’s Insurance

Amazon’s claims team will contact you quickly. They are not on your side. Do not give a recorded statement or sign anything without legal counsel. Contact Compass Law Group first — the consultation is free and there is no obligation.

Special rules for minors: The two-year statute of limitations for children does not begin until their 18th birthday — but evidence must still be preserved immediately. If your child was injured by a defective Amazon product, call us now to protect that evidence.

Joseph Shirazi, Esq.
Joseph Shirazi, Esq.
Managing Partner · California State Bar #265403

Joseph Shirazi is the managing partner and co-founder of Compass Law Group, LLP. With over a decade of experience representing seriously injured Californians, he has built a reputation as one of California’s most aggressive personal injury trial attorneys — with an Avvo Rating of 10.0, membership in the National Top 100 Trial Lawyers, and multiple seven-figure verdicts at trial.

He founded Compass Law Group in Beverly Hills with the conviction that injured clients deserve the same caliber of legal representation as corporations and insurers. His firm has recovered more than $250,000,000 for California clients across product liability, car accidents, truck accidents, sexual abuse, and wrongful death cases.

Compass Law Group serves clients from its Beverly Hills headquarters at 8200 Wilshire Blvd, Suite 400, Beverly Hills, CA 90211 — phone (310) 264-1100 — and from branch offices in Los Angeles, Long Beach, San Francisco, Sacramento, Oakland, and Bell Gardens. The firm serves communities throughout Southern California and the Bay Area, including Santa Monica, Culver City, Inglewood, Pasadena, and Orange County.

Joseph is licensed by the California State Bar and speaks English and Farsi. The firm serves clients in English, Spanish, Farsi, and Korean. Product liability consultations are free, same-day, and available 24/7.

Compass Law Group — Beverly Hills

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Attorney Advertising. Compass Law Group, LLP is a licensed California law firm. The information on this page is for general informational purposes and does not constitute legal advice. No attorney-client relationship is formed by viewing this page or submitting a contact form. Past results do not guarantee similar outcomes. Results depend on the specific facts and legal claims of each individual case. California State Bar #265403.

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